Shipping & Returns
We offer goods shipping by EMS&DHL.
The parcel will be sent by courier to your door. we will tell tracking number to you once your package shipped out. With this tracking number you can track the progress by website. Please allow 3-5 days for delivery of your items.We are not responsible for reshipment if you provided us with an incorrect address. We are not responsible for any import tax charged on your package.
2.Exchange & Refund policy:
—All goods are taken by ourselves, If the bag is not the same as the picture you see on our online shop, or some quality problem like stitch off or broken,etc, firstly, please report this problem to us and take photos to email to us, then we will agree with your return after check it, and we can resend another same items after we get your return bag back, but not refund money.
—We will not refund and are not responsible for such matter. Like the bag is not the same as your image, or not the same as the authentic bag, we promise our goods are all top quality .We use DHL express to ship knockoff handgoods to Italy, Netherlands, France. EMS express to send goods to other countries.The parcel will be sent by courier to your door.